Frequently Asked Questions


What does the daily routine look like?

Each rooms routine is posted on their page - click the links to learn more.

Do you cater for food allergies and intolerances?

All food allergies and intolerances are catered for, details of these should be discussed with practitioners at enrolment meetings and detailed on a child’s paperwork. We add this information to daily registers, the kitchen records and are clearly displayed in our office.

Where do I find your list of fees?

If you are keen for your child to join The Snug but would like to know how much it costs email thesnugchildcarejoanna@outlook.com for a current price list.

Can my child attend The Snug term time only?

Yes, we have children and staff that attend term time only or all year round. This effects funding, invoices and holiday dates so if you’d like to discuss which option would be best for you then give us a call or chat to us during your show around.

Does The Snug do holiday club for school age children?

We’re working on it… watch this space.

Can I add, reduce and swap sessions as needed?

If you need to add sessions and we have spaces available you can take them with no notice and as a one off. If you wish to reduce sessions we do ask for a months notice. We cannot swap sessions but if you need extra and we have it, it’s yours!

Can my child receive funding, how do I go about this?

Funding is now available for children from 9 months. You can claim your child’s funding from the term after they turn 9 months, 2 years and 3 years. If you are eligible you can claim 15 hours per week (11 hours per week if attending all year). Some 3 year olds are eligible for a further 15 hours per week. This will expand to 2 year olds from April 2025 and for 9 month olds from September 2025. To check eligibility go to this site https://www.childcarechoices.gov.uk/ and find out more about what you can claim!

What do I need to pack?

Pack a water bottle, plenty of nappies, wipes, clean pants and spare clothes including spare socks. Don’t forget comforters and items needed for varying weathers such as coats, welly boots, suncream and hats, all of which need to be labelled. We love sensory play and being outdoors and we will get wet. Good waterproofs and spare jumpers and socks are handy. Shoes as well as wellies is useful so if one pair get wet we still have something to wear. It is always handy to supply a wet bag for clothes so that rucksacks don’t get soggy.

How often do you go outside?

We love the outdoors and get outside as often as we can. Most of the time we venture out to the garden twice a day and sometimes take walks around the local village to visit the horses or collect some natural treasures. The older the child, the more outdoor time.

Can my child nap whilst at nursery?

Yes, of course. There are three sleep/ rest spaces available at all times of the day as well as spaces to take a chill with a book. We follow the parents/carers lead on naps, supporting home life/routine as much as possible.

How do I enrol my child at The Snug?

Give us a call or email to book a show around, we can chat about your childcare needs, meet some of the team and answer any questions you may have. Once availability has been established, we organise an enrolment meeting enabling you to meet a member of the team from the room your child is starting in. Here you can ask any further questions, begin building those important relationships and have another opportunity to visit the room. Your Enrolment fee includes two settling sessions where your Snuglet will get to know their new space without you, giving them the chance to form new, strong bonds. When the time comes for your child to transition to the next room you will be invited back in for a transition meeting with your child’s current key person and a practitioner from the new room. You will discuss your child’s learning development and what to expect in the next part of your child’s Snug adventure!

01726 871052 thesnugchildcarejoanna@outlook.com